Interregional Thematic Workshop C on: 'Accessible Tourism: Accessibility for tourists with mobility problems (disabled, elderly, families, etc).' (with inputs from European Commission DG MOVE, DG GROW Tourism Policy Unit regarding ETIS and Accessible Tourism and ENAT European Network for Accessible Tourism).

Location: Mallorca, Spain

Thematic Workshop C

Accessible Tourism: Accessibility for visitors with mobility problems

Mallorca, Spain, 10 – 12 March 2020


Day 1: Tuesday, 10 March 2020 

09:00 Registration 

09:30 Session 1: Opening Session – Setting the Scene 

Moderator: Carolina Suau, European projects coordinator, Mallorca Council

 Opening Address by Aurora Ribot Lacosta, councilour of Sustainable and Environment Department Mallorca Council, Spain 

 Address by lead partner MDAT Thessaloniki, Greece

 Purpose of Thematic Workshop C in the frame of DESTI-SMART project: background, issues, aims, approach, activities and expected results, by Project Coordinator, Manos Vougioukas, Greece

 Presentation by European Commission DG MOVE and/or DG GROW (tbc)

 State of the Art on Accessibility for Visitors at tourist destinations, by advisory partner Bournemouth University, Derek Robbins, UK

 Discussion

11:00 Coffee break 

11:30 Session 2: Experience, good practices, innovations and plans/priorities on accessible tourism and accessibility for visitors at partners’ destinations (10 min each) 

Moderator: Derek Robbins, Bournemouth University, UK (advisory partner)

 Metropolitan Development Agency of Thessaloniki SA (MDAT SA), Greece 

 Sardinia Autonomous Region (SAR), Italy

 Bremerhaven Tourism Marketing and Events Company Ltd (EM), Germany

 Horarios do Funchal, Transportes Publicos, SA (HF), Madeira, Portugal

 Hastings Borough Council (HBC), United Kingdom

 Mallorca Island Council (MIC), Spain

 Latvian Greenways Association (LGWA), Latvia

 Lake Balaton Development Coordination Agency (LB), Hungary

 Pafos Regional Board of Tourism (PRBT), Cyprus

13:00 Working Lunch 

14:30 Session 3: Good practices and results from other projects and initiatives on accessibility at tourist destinations 

 Moderator: Manos Vougioukas, Project Coordinator, Greece

 ENAT European Network for Accessible Tourism (tbc) 

 DESTINATIONS Horizon2020 Project, Claudio Mantero, HF, Madeira, Portugal

 HANDISPORT Foundation- Good Practices in accessible Tourism in the island (Mallorca)

 Mallorca Transport Consortium – Urban accessibility (tbc)

 Q & A

16:00 Coffee Break 

16:30 Session 4: Proposals for the Action Plans, Policy Change and Conclusions 

Moderator: Thessaloniki MDAT SA (lead partner), Greece

Discussion (in 3 small groups) (60 minutes): 

 1. Potential Accessible Tourism actions: How can we introduce accessibility for visitors at tourist destinations?

 2. Capacity building in the field of accessibility

 3. Policy Change: How can we improve policy instruments in DESTI-SMART partner destinations with accessibility for visitors in the Action Plans?

 Conclusions and next steps, Project Coordinator (10 minutes) 

 Closing remarks by lead partner MDAT (5 minutes)

18:00 End of Workshop 

20:00 Dinner 


Day 2: Wednesday 11 March 2020 Study visits:  

09:30: Meeting point at Hotel Palladium 

10:00: Visit to Galatzó State and accesible mountain trails

12:00 -13:00 Visit to Palmanova (accessible beach)

13:30-14:30 Lunch

15:00-17:00 Guide visits to Cathedral Museum, Es Baluard museum and the Boatyard (examples of accessibility)

17:00 End of visit

20:00 Dinner