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17:00 - 19:00 |
Networking cocktail The networking cocktail will be held at the Hotel Mercure Brussels Airport (2' walking distance from the venue). |
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08:45 - 09:10 |
Registration and welcome coffee |
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09:10 - 09:30 |
Welcome and Introduction Objectives of the day Welcoming words from the Interreg Europe joint secretariat Digitalisation of SMEs support in Interreg Europe projects |
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09:30 - 10:30 |
Digitalisation of SME support services: international state of the art The EU perspective: the EC eGovernment Action Plan – focus on interaction with businesses Alma Joy Ridderhof, DG Communications Networks, Content and Technology (CONNECT) Good Practice from Trentino, Italy Marco Combetto, Trentino Digitale Spa - Provincia autonoma di Trento |
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10:30 - 11:00 |
Coffee break |
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11:00 - 11:30 |
Interactive introduction for participants |
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11:30 - 12:30 |
Digital transformation of the business support system: useful practical examples Good practice pitching Efficient business administration Online management of funding applications and grants/loans |
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12:30 - 13:30 |
Networking lunch |
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13:30 - 15:30 |
Digital transformation of the business support system: interaction with peers The aim of this session is to provide participants with an opportunity for concrete exchange on their challenges, approaches and practices by fostering interaction. Group discussions will be moderated in a world café style. Selected topics:
Rene Tõnnisson, Thematic Expert - SME Competitiveness, Interreg Europe Policy Learning Platform Luc Schmerber, Thematic Expert - SME Competitiveness, Interreg Europe Policy Learning Platform |
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15:30 - 16:00 |
Coffee break |
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16:00 - 16:30 |
Wrap-up and end of the workshop
Rene Tõnnisson, Thematic Expert - SME Competitiveness, Interreg Europe Policy Learning Platform Luc Schmerber, Thematic Expert - SME Competitiveness, Interreg Europe Policy Learning Platform |