Amsterdam’s extensive public network of EV charging points is the backbone for the city’s ambitions in electric transport to guarantee charging facilities.
10 steps are used to implement a new charging point:
1.The electric driver makes a request online for expansion of the public charging network. 2.Nuon/Heijmans check that the request meets the requirements and whether a new charge point is needed in the area concerned. Their considerations include the walking distance to the nearest existing or planned available charge location, the occupancy rate of the nearest charge locations, previous requests which have been turned down. 3.Amsterdam City Council will ultimately decide whether a new location will be installed. 4.If a new charge point is going to be installed, Nuon will draw up an installation plan in consultation with the grid operator and the relevant city district. 5.As the road authority, Amsterdam Council will formally give permission for the installation plan and publish its decision in the Staatscourant after which the six week period to challenge or amend the decision starts. 6.The location and the plan are published online on a map and communicated to electric drivers in the area. 7. The contractor will request connection to the network from the grid operator. 8. Amsterdam Council instructs the installation of the charge point and the design of the location. 9. Following a soil survey, the grid operator will allocate the connection to Nuon and release the location for installation, they can now start planning the work. 10.The contractor will install the charge point, set up the location and connect it to network.

Resources needed

Process takes maximum 2 months. All parties are included in discussions (legal obligations, responsibilities and limitations). The municipality is the owner of the public EV infrastructure, through a long term innovative procurement (won by Nuon/Heijmans) Amsterdam has expanded fast at low cost.

Evidence of success

2009: first public charging point installed but only little demand from electric drivers so Amsterdam took a proactive approach: provide charging points to raise confidence in electric driving and increase the demand
2011: from a test with over 100 charging points, the City went on a tender with 1000 new charging points. The Amsterdam model was replicated by other dutch cities.
2018: the City of Amsterdam has more than 3800 public charging points across the city.

Difficulties encountered

- Concentrate on the interoperability of charging stations, ensuring any car can be charged at any station with a standard plug, regardless of the subscription.
- Set a maximum price that supplier are allowed to charge to electric drivers to guarantee electric driving is attractive and affordable

Potential for learning or transfer

- Very pragmatic policy-driven practice to grow the charging network infrastructure: reducing carbon emissions and accelerate electric mobility;
- All stakeholders must be part of the decision-making and implementation activities to speed-up the installation process;
- Amsterdam has set a maximum price suppliers are allowed to charge electric drivers in order to make electric driving attractive and affordable;
- Public tenders are important to show electric drivers that the City wants to invest in electric mobility;
- Interoperability of charging stations, ensuring any car can be charged at any station with a standard plug
- All charging data are well organised and accessible for municipality decision making on individual charging places or others (fast charging, multiple charge)
- Experience and insights gained can be replicated to any cities willing to encourage electric driving


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Main institution
Municipality of Amsterdam
Drenthe, Netherlands (Nederland)
Start Date
January 2009
End Date


Julie Chenadec Please login to contact the author.

Good Practices being followed by

Liviu Ionut Banescu

Regional Development Agency South Muntenia